Policies

2023 Ranch Policies

WEIGHT LIMIT FOR RIDERS is 200 lbs. This is for the safety and comfort of guests and horses. Contact us for potential exceptions.

RESERVATIONS: To confirm your stay, we require a non-refundable $750.00 per person deposit payable by check, Visa, MasterCard, Discover or American Express.

PAYMENT & CANCELLATION POLICY:

We require a $750 deposit to secure your spot. All deposits and payments are non refundable and non transferable. We cannot make exceptions to this. Because of this Travel Insurance is highly recommended in case you have to cancel your reservation. Normally this must be purchased 24- 48 hours after booking- please check with your provider. Many of our guests use Travel Guard (www.travelguard.com).

For the initial deposit to secure your reservation, $750 is due at time of booking. 60% of the remaining balance is due Feb 1st and the final balance no later than 30 days prior to your arrival. If you book after Feb 1st, 60% of the reservation cost is due for the initial deposit. We accept all major credit cards and checks.

Regarding Gratuities:

We are often asked about ranch policy regarding gratuities, which are greatly appreciated. Each of our staff members operate on the premise that giving their best to each guest is a priority, including those working behind the scenes to keep the ranch running smoothly. This ensures you have the best experience possible. Should you wish to provide a gratuity, we have a tip pool that includes all staff and any tips are split evenly among them.

OUR DAILY SCHEDULE DURING PEAK SEASON:

Breakfast is served daily at 8:00 am, lunch whenever we stop, hors d’ oeuvres at 5:30 pm, and dinner at 6:00 pm.

Saturday: Check in is at 3 pm. Settle in, get acquainted and meet the crew. Orientation is at 5:30 pm on the week’s activities and to learn your expectations too.

For the remainder of your stay you will be given the next day’s schedule and plan at supper, at which time you will be given the options for the following day and asked what you’d prefer to do.

Travel Guard Travel Insurance

If there is any chance that your travel plans might be interrupted, we highly recommend travel insurance! Travel insurance offers coverage for unforeseen problems, from a cancelled flight to even a serious illness. Normally this must be purchased 24- 48 hours after booking- please check with Travel Guard for specifics. There are also many other travel insurance providers available.

Phone: 800-826-1300 – Website: www.travelguard.com

For those bringing horses to the ranch for training or for a guest stay at the ranch.

We welcome you to bring your personal horses as long as they are a mare or a gelding (no stallions please!)  Any horses coming on to the ranch are required to have a current coggins (within the last 12 months), and proof of Rhino and Influenza shots within the last 12 months and no sooner than two weeks prior to arrival.  You can bring your own hay or purchase ours for a small fee.

LODGING

For 7-day stays, there will be no daily housekeeping services to ensure your space stays private. Staff will pick up trash on Wednesdays and Saturdays. We will have a sheet available daily where you can request needed items, linens, etc. We will accommodate any request!

DINING

Breakfast will be upscale continental style.

Lunch will be pre-made brown bagged put together by our cook and based on your personal selection of items.

Dinner is served Family style. Hearty, healthy ranch cooking, and we accommodate special diets too!  You will not go hungry with Chef Holly at the helm!

If you have any questions, or would like further information, please reach out to us at (406) 293-5000; info@mmgranch.net.